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Custory gives your team one shared map of the customer experience, with evidence, decisions, delivery work, AI, and automations connected to the same journey. Use this page as a starting point. The detailed model, setup path, and workflows live on the pages below.

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Choose your path

How Custory works

Understand the core hierarchy: Workspace -> Journey -> Stage -> Step -> Item.

Quickstart

Create or join a workspace and move into your first useful journey.

Customer journeys

Create, manage, share, reuse, and delete journeys in Custory.

Your first journey

Build a focused journey the team can use in a real review.

Items

Learn how touchpoints, insights, opportunities, solutions, and metrics connect.

Integrations

Connect the tools your team already uses for evidence, updates, and delivery.

AI and automations

Reduce repeated follow-up once the journey has enough context.

Security and privacy

Review workspace roles, integration access, MCP keys, and cleanup habits.

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First recommendation

If you are setting up Custory now, start with Quickstart, then follow Your first journey. If you are trying to understand the product model first, read How Custory works.