Documentation Index
Fetch the complete documentation index at: https://docs.usecustory.com/llms.txt
Use this file to discover all available pages before exploring further.
Automation
A repeatable action Custory can run to help keep work moving.
Evidence
Proof that supports an insight, opportunity, or decision. This can be a quote, ticket, metric, recording, screenshot, or link.
Insight
Something your team learned about the customer experience.
Integration
A connection between Custory and another tool.
Item
A piece of context attached to a journey step, such as an insight, opportunity, solution, metric, touchpoint, or evidence.
Journey
A map of what customers go through.
Metric
A number your team watches to understand whether something is improving or getting worse.
Opportunity
A customer problem or improvement area worth considering.
Persona
A simple profile of an important customer type.
Solution
A possible fix or improvement for an opportunity.
Stage
A larger part of a journey.
Step
A specific customer moment inside a stage.
Touchpoint
Something the customer sees, uses, reads, receives, or interacts with.
Workspace
The shared home for your team’s journeys, personas, integrations, and settings.
