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Use the journey editor to review one journey, switch between views, and act on the same underlying data. Changing the view changes how you inspect the journey. It does not create a separate copy.
Custory journey map in light mode

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What the editor includes

The journey editor combines:
  • the journey canvas
  • stage and step structure
  • item group and persona tabs
  • search and filters
  • visible property controls
  • the AI assistant
  • journey actions such as settings, version history, export, duplicate, and delete

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Views and tabs

Use the tabs to narrow the editor to one item group or to personas. Then choose the view that fits the job. Touchpoints and metrics can also use a card-style grid layout instead of the stage canvas when you switch those tabs into grid view. Search starts with keyword matching and adds semantic matches after a short delay for journey queries with at least two characters. In table view, keyword search can match:
  • item title
  • item description
  • item type and property values
  • owner names
  • item status
  • stage name
  • step name
In grid and matrix views, keyword search is narrower. It matches the item title, description, type, and assigned owners, then adds semantic matches when available.

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Filters

Filters narrow the current editor surface. They do not change the underlying journey. You can filter by fields such as:
  • group
  • status
  • owner
  • priority
  • impact
  • effort
  • created date
  • updated date
Active filters use AND logic. An item stays visible only if it matches every active condition.

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Visible properties

Visible properties change which fields appear in the current editor view. They do not change item data. Use them to reduce noise during a specific review. For example:
  • show owner and status during cleanup
  • show impact and effort during prioritization
  • show metric fields during KPI review

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Saved browser preferences

Custory saves some editor preferences in your browser:
  • the last editor view mode
  • filters for each journey
  • visible properties for each journey
  • visible grid lanes for each journey
Temporary links can still open the editor with a specific group or tab focus without overwriting all of your saved preferences.

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Command menu and toolbar actions

Press Cmd+K or Ctrl+K to open the command menu. The command menu can:
  • open a matching item
  • add a new item
  • open AI chat
  • open guide mode
The main toolbar also gives you:
  • search
  • filters
  • visible property controls
  • undo and redo
  • the AI assistant

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Journey actions

Open the toolbar Settings menu for journey-level actions.

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Permissions and collaboration

Owners and editors can change the journey. Viewers can review it but cannot use edit actions. In a normal workspace journey, the editor can also show:
  • teammate presence avatars
  • live cursor cues
  • item comments
Public shared journey views are read-only.