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Use journey settings when one journey should keep creating work, AI output, and follow-up in the same connected tools by default. Defaults apply to new actions. They do not move or rewrite tasks, pages, imports, or AI work that already exists.

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What you can change

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Open journey settings

Inside the journey editor, open the settings menu and choose Journey settings. If an integration is not connected at the workspace level, its card shows Not connected to workspace and a Connect action. Connect the integration before setting a default for that journey.

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Set an integration default

  1. Open Journey Settings.
  2. Find the integration card.
  3. Click Link or Change.
  4. Select the team, project, issue type, database, repository, or Figma file value.
  5. Click Save.
After a default is saved, Custory marks that integration as Linked. Use Unlink when the journey should stop preselecting that destination.

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How defaults affect work

Journey settings prefill new work that starts from this journey. Changing a default affects future actions only. Existing linked tasks, created Notion pages, GitHub issues, and previous AI outputs stay where they are. Journey settings can create a public read-only link for a journey. When public access is enabled:
  • anyone with the link can view the journey
  • public viewers cannot edit the journey
  • public viewers cannot change settings, use AI, or create tasks
You can copy, open, regenerate, or disable the public link from the settings panel. Regenerating the link makes the previous URL stop working.

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When to set defaults

Set defaults for journeys that repeatedly create work in the same place, such as an onboarding journey that always creates GitHub issues in one repository or a support journey that always creates Linear issues for one team. Leave defaults empty when the destination still changes often. A wrong default is worse than choosing manually.

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Next step

  • Read Workspaces for the higher-level boundary and ownership model.
  • Read External tasks if you want journey defaults tied to delivery tools.
  • Read AI journey imports if you are setting defaults on an imported journey.