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Documentation Index

Fetch the complete documentation index at: https://docs.usecustory.com/llms.txt

Use this file to discover all available pages before exploring further.

Impact vs effort view is the prioritization surface in Custory. Use it when the team needs to compare candidate work and decide what deserves attention first.

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What this view is best for

Use impact vs effort view when you need to:
  • Compare opportunities side by side
  • Identify likely quick wins
  • Spot high-impact work that needs commitment
  • Separate attractive ideas from low-value work
  • Turn a large backlog into a smaller decision set

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How to use it well

This view is only useful when the underlying item properties are reasonably current. Before using it:
  1. Make sure impact and effort are filled in for the relevant items
  2. Filter to the group you want to review, usually opportunities or solutions
  3. Remove stale or duplicate items first if needed
  4. Compare clusters, not only individual items

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How to read the view

In general:
  • High impact and low effort items are strong early candidates
  • High impact and high effort items need stronger alignment and ownership
  • Low impact and low effort items may be useful only if they support a larger goal
  • Low impact and high effort items are often the easiest to defer

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What makes it valuable

This view helps the team prioritize without breaking the link to customer context. You are not moving ideas into a separate spreadsheet or slide. You can still open the related item and inspect:
  • The evidence
  • The comments
  • The linked tasks
  • The stage and step where the problem happens

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Good prioritization questions

Use this view to ask:
  1. Which items combine customer value with realistic effort?
  2. Which items look expensive but still matter enough to plan properly?
  3. Which items keep rising because they are obvious wins?
  4. Which items look attractive until you inspect the evidence?