Custory lets your team look at the same journey in different ways. The goal is simple: keep the customer story connected while people work in the view that helps them move fastest.Documentation Index
Fetch the complete documentation index at: https://docs.usecustory.com/llms.txt
Use this file to discover all available pages before exploring further.
Journey view
Use the journey view when you want to understand the customer experience in order. It is best for:- Reviewing the full path
- Finding gaps
- Explaining the experience to teammates
- Seeing where problems repeat
Table view
Use table-style views when you need to sort, clean up, or compare many items. It is best for:- Reviewing owners
- Finding missing metrics
- Cleaning old items
- Comparing opportunities
- Checking what changed recently
Priority view
Use priority views when you need to decide what matters most. Look for items with:- Strong evidence
- Clear customer pain
- Revenue or churn risk
- Repeated support pressure
- Reasonable effort
- A clear owner
A simple prioritization habit
During review, ask:- What customer problem is this about?
- How often does it happen?
- How serious is it?
- What proof do we have?
- What would improve if we solved it?
- Who owns the next step?